Your satisfaction is our top priority, and we’re committed to resolving any issues as quickly as possible. So, if you’re experiencing a delay, let us know—we’re here to make it right with a smile!
We are committed to ensuring you receive your items as quickly as possible, and we're here to help if things don't go as planned. If you notice your order is taking longer than expected, don’t worry! Just shoot us an email at customerservice@nearlynatural.com with your order number and our enthusiastic and dedicated customer service team will jump right on it! We’ll investigate the cause of the delay with the shipping carrier and keep you informed every step of the way.
But that’s not all—we take it a step further. If necessary, we’ll escalate the issue by filing a claim with the carrier. And if your order is significantly delayed or lost, we’ll process a replacement order for you right away. We won’t rest until you have what you ordered in your hands!
Comments
1 comment
I still haven received my delivery #711569. Placed 01-22-26. Thank You.
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