We pride ourselves on offering a hassle-free exchange process. However, we'd like you to know that exchanges are currently only applicable for the same item originally purchased, or for a different color variant of the same item.

We get it – everyone's situation is unique and sometimes, a like-for-like exchange just isn't what you're looking for, and that's okay! Our customer service team are standing by to assist you in finding the perfect solution, whether it's a return, a refund, or a new product recommendation.

Ultimately, our exchange policy is looking to simplify replacements for our customers, so you can simply return the unwanted product for a refund, and then repurchase a new item that better suits your decor needs! After all, we believe this process serves to uphold the standards of quality and service that defines our brand.

To process your exchange request you may visit our Return Portal to process your exchange request within 30 days of purchase receipt.